Solutions Engineer ID-13236

What You’ll Do

Do you want to be a Trusted Advisor that is an advocate for your customers? You will look to develop the technical relationship with your customers every single day. Do you love technology? Then working as a Solutions Engineer at Cisco will be like a kid in a candy store. Come be a Collaborator, a Consultant and a Visionary. You can be the Superhero that helps fix stuff!

Who You’ll Work With

Our Global Enterprise Segment desires to bring onboard a passionate Solutions Engineer (SE), that will be working as a trusted advisor and partner to top Enterprise Organizations.

Who You Are

  • You will provide a consultative relationship with the customer and collaborate with Product teams to develop customer focused architectures driving industry-wide innovation
  • You will lead the architectural sales motion associated with Cisco's technology strategy in alignment with key business drivers and market issues for individual customers
  • You will demonstrate business relevance to executive stakeholders
  • You will identify top opportunities and design top-down future state architectures and associated Cisco technical strategy
  • You will build creative architectural solutions to take on customer business problems
  • You will deliver and/or support delivery of technical presentations to customers, as well as deliver architecture selling concept and methodology to customers
  • You are passionate about the customer experience and excited about new technology
  • You are a true teammate and love to learn
  • You have a knowledge of baseline SE/SA skills and in-depth knowledge in at least one adjacent technology including Data Center, Collaboration, Security or Route/Switch/Wireless
  • You have knowledge of relevant solutions sets, product line specifications, performance criteria and applications
  • You have the understanding and conversant about company, competitors, technologies, solutions, product strengths, weaknesses, opportunities and threats
  • Deep understanding of the customer business model and common financial challenges; ability to frame Cisco offerings in terms of business drivers
  • Advanced understanding of Cisco vision and technology; articulate the vision from the customer perspective
  • Excellent technical consulting skills, including the ability to define trade-offs, ask probing questions and incorporate Cisco solutions into a broader technology environment
  • You will share information about common replicable architectures that are most appropriate for assigned customers.

Minimum Qualifications

  • 7+ years of networking/telecommunications/datacenter industry related experience as well as Cisco product experience or relevant experience in key competitor offerings in technology area.
  • Pre-Sales experience required.
  • CCNP, CCDP or similar vendor Certification required
  • Excellent written and verbal communication, listening, and strong presentation skills.
  • Ability to work effectively and contribute as a team member.
  • Strong problem-solving skills: ability to assess a problem and plan an effective course of action.

Preferred Qualifications

  • BS/BA (EE/CS)
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...