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Office Specialist - PH Vital Records ID-12948

Job Description:

"Join the Department of Health and Human Services – Make an Impact, Gain Experience, and Grow Your Career with the State of Nebraska!"

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Overview:
The State of Nebraska is looking for an enthusiastic and dedicated Office Specialist to join the Vital Records Team within the Division of Public Health. This position offers an excellent opportunity to gain valuable experience in administrative support and grow your career. As an Office Specialist, you will play an important role in handling phone inquiries, organizing documents, and assisting with certification-related activities within a dynamic and supportive team environment.

What We Offer:
At the Department of Health and Human Services (DHHS), we value our employees and their contributions. As part of our team, you will enjoy a supportive work environment with the following benefits:

State-matched retirement contribution of 156%!
13 paid holidays per year!
Generous leave accruals that begin immediately, including 12 paid vacation days and 12 paid sick days.
Tuition reimbursement program to support your career development.
79% employer-paid health insurance plans.
Dental and vision insurance plans.
Employer-paid $20,000 life insurance policy.
Career advancement opportunities as Nebraska’s largest and most diverse employer.
Training and development opportunities tailored to your career goals.

If you’re ready to start your career with the State of Nebraska and make a meaningful impact, apply today!

What We Are Looking For: We are seeking a detail-oriented, proactive, and reliable individual who excels in communication and organizational tasks. The ideal candidate will be someone eager to learn, grow, and contribute to a team environment. If you have a strong customer service mindset and enjoy working in an administrative role, we want to hear from you!


 

 

Key Responsibilities:

  • Answer phone calls and route them to the appropriate person or department.
  • Perform accurate data entry.
  • Manage incoming and outgoing mail, including overnight deliveries, responsible for processing and organizing mail.
  • Handle returned mail, including contacting customers via phone or email.
  • Assist in the issuance of vital records such as birth, death, marriage, and dissolution certificates.
  • Learn and adhere to relevant policies and procedures.

 

Requirements/Qualifications:

Minimum Qualifications:  Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency. OR: Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.

 

Preferred Qualifications:

  • Experience with data entry and database management.
  • Strong written and verbal communication skills.
  • Excellent organizational skills and attention to detail.
  • Team-oriented with a focus on customer service.
  • Strong understanding of and capacity to apply policies and regulations effectively in a collaborative environment.


 

Knowledge, Skills, and Abilities:

  • A strong understanding of clerical and secretarial tasks, including recordkeeping, database management, and report preparation.
  • Knowledge of customer service practices and relevant policies and procedures.
  • Proficiency in grammar, punctuation, and composition for business communications.
  • Skill in using word processing and data management software.
  • Ability to effectively communicate both in writing and verbally.
  • Strong organizational skills and attention to detail.
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