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Customer Service Representative(Urgent Need! Remote!) ID-11948

Description

The McCrimmon Agency is a fast-growing independent insurance agency committed to helping individuals and families secure their financial future. With a mission-driven approach, we focus on building meaningful client relationships and empowering our agents to reach their full potential. Recognized as one of America’s fastest-growing companies (Inc 5000 #1022) and Forbes Magazine's Top 10 Companies Hiring for High-Paying Jobs in 2024, we provide the tools, training, and support you need to succeed.

Are You Ready to Build a Life You Love?
If you're tired of the corporate grind and seeking time freedom, financial independence, and a renewed sense of purpose, this opportunity is for you. At The McCrimmon Agency, we offer a collaborative, family-like atmosphere where your success matters.

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Our Promise:
We don’t cold call or chase prospects. Instead, we respond to individuals who have requested help through our proprietary lead generation system. Your role will focus on listening to clients, understanding their unique needs, and guiding them to solutions that protect their families and create lasting legacies.

What We’re Looking For:
We are seeking motivated, driven individuals who:

  • Are servant leaders with a heart for helping others.
  • Possess a strong work ethic and a commitment to their goals.
  • Demonstrate high integrity and professionalism.
  • Have the ability to set goals, develop actionable plans, and execute effectively.
  • Are self-starters, coachable, and eager to grow.
  • Thrive in a team dynamic that values balance, personal development, and collaboration.

Key Responsibilities:

  • Help clients and families plan for their future and secure financial protection.
  • Build strong relationships with clients through phone, Zoom, and online meetings.
  • Develop and execute a sales strategy to meet individual goals.
  • Maintain a high level of professionalism and uphold ethical standards.
  • Work independently while utilizing the support of a collaborative team.

What You’ll Find Here:

  • Unlimited Earning Potential: Average agents earn $50K in their first year, strong performers earn $150K, and top producers earn $300K+.
  • Proven Systems: Comprehensive training and coaching to help you succeed.
  • Flexible Work Environment: Work remotely and control your schedule.
  • Health Insurance Benefits: Available to support your well-being.
  • Team Collaboration: A supportive and balanced team dynamic that encourages growth without overwork.
  • Passive Income Opportunities: Build a lasting income stream through personal production and team growth.
  • Untapped Market Potential: Nationwide demand for our products with plenty of opportunities to grow your business.

Requirements:

  • Life and Health Insurance License (Preferred, but not required – we will assist the right candidates).
  • Excellent communication and interpersonal skills.
  • Self-motivated and driven to succeed.
  • Ability to work independently in a remote environment.
  • Reliable internet access, a computer, and a phone for client meetings.

Why Join The McCrimmon Agency?
We believe in transforming lives—yours and your clients'. Whether you’re looking to break free from the 9-to-5 grind or build a business that reflects your dreams, our agency provides the tools and support to make it happen.

How to Apply:
Ready to start your journey? Apply now by submitting your resume and a brief cover letter explaining why you’re the right fit for The McCrimmon Agency.

Disclaimer:
Your success will depend on your effort, ability to follow our training system, and the insurance needs in your chosen geographic area. No agent’s earnings or production results are guaranteed or should be considered typical.

Qualifications
  • High school diploma or equivalent (Bachelor’s degree preferred).
  • Previous experience in customer service, preferably in the travel or airline industry.
  • Strong verbal and written communication skills.
  • Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.
  • Ability to multitask and work in a fast-paced environment.
  • Strong problem-solving skills and a customer-first mindset.
  • Reliable internet connection and a quiet workspace free from distractions.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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