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Remote Work and Family Life Supervisor ID-11812

Company Description

International SOS delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities.

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With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services (GMS), headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

Job Description

This position is still at the proposal stage and is awaiting award.

International SOS is looking for qualified individuals to be Work and Family Life (WFL) Supervisor for The Navy Fleet and Family Support Program (FFSP) The FFSP serves active duty members of the Navy, Marine Corps, Army, and Air Force plus their eligible family members; active duty members of foreign military services who are stationed in the area; reserve military personnel and their family members when they are eligible for military medical care, military members designated as severely wounded, ill and injured and their identified caretakers and, on a space available basis, military retirees and their family members and widows, eligible family members of military decedents and other groups as directed and authorized by higher authorities in response to special circumstances.

Key Responsibilities

  • Provide educational and support programs and services that directly support deployment and mission readiness by preparing service and family members to anticipate, understand and cope with the demands associated with the Navy lifestyle and operating tempo.
  • Provide outreach efforts targeting the most at-risk groups to include: first-term service members geographically separated or socially isolated families, single parents, foreign-born spouses, and others with special needs in wartime, and peacetime.
  • Ensure deployment materials and checklists are appropriate and provided to requesting commands.
  • Ensure deployment services and information are provided to mobilized reservists and family members.
  • Ensure deployment services and information are provided to individual augmentees and family members.
  • Provide training, briefs/workshops and programs covering Deployment to Command Family Readiness Groups to include Deployment and Mobilization Support, Repatriation of Noncombatant Evacuees, Ombudsman Training and Support, Relocation Assistance, Life Skills Education, Transition Assistance, Family Employment Readiness, Personal Financial Management, Exceptional Family Member Non-Medical Case Management, and Emergency Preparedness/Response to include Non-Medical Case Management
  • Provide aggressive command outreach and liaison is provided to ashore and afloat commands.
  • Provide education and consultative services that support the mobile military lifestyle by facilitating career decision-making, personal financial management, job seeking, and adjustments of service and family members to life in the military and successful transitions from the military to civilian life.
  • Ensure staff delivering deployment and mobilization support account for all services delivered in the scheduling module in FFSMIS.

This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.

Qualifications

Required Skills and Knowledge

  • Education qualifications include a master’s degree in adult education, social science, or related field, a combination of graduate education and experience equivalent to a master’s degree, OR six years equivalent experience in adult education, social science, or related field.
  • Remote WFL Program Supervisors have at least two years of experience managing and coordinating multiple-site adult educational or social service programs.
  • Remote WFL Program Supervisors must demonstrate skills in making presentations and facilitating training for groups.
  • Remote WFL Program Supervisors must possess professional knowledge of social services and/or education delivery systems.

Required Work Experience

  • Demonstrated experience collaborating with internal and outside resources.
  • Demonstrated ability to provide education and consultative services.
  • Remote WFL Program Supervisors shall possess a broad range of specialized work experience including working with family programs, military or civilian social service agencies, and/or is a military family member with full understanding of the military lifestyle.
  • Strong oral and written communication, assessment, and advocacy skills are required.
  • Agree to operate within established guidelines of the Navy FFSP Program.
  • Knowledge of the FFSMIS system is desired but not required.
  • Working knowledge of Microsoft 365.
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