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Remote - Sales Representative - Full Time ID-12837

U-Haul is seeking driven individuals who embrace challenges and excel at connecting products and services with customer needs. Every inbound call is an opportunity to actively listen, provide excellent service, and make a lasting impact during what can be a stressful time for customers. By following the sales process, confidently asking for business, and overcoming objections, you'll experience a sense of achievement while reaping financial rewards—all from the comfort of your own home. 

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Compensation: 

$17-20/hour ($13.00 hourly base wage plus discretionary sales bonus, per Reservation. Note: Hourly base wage may be higher, depending on state or local minimum wage laws). 

 

Exclusive U-Haul Benefits Designed for Your Success: 

  • Career Growth & Development: Unlock your potential with on-the-job training and free online courses at U-Haul University – grow professionally while building a rewarding career. 

  • Comprehensive Health & Wellness Benefits (for eligible candidates): Enjoy full medical coverage, prescription plans, 24/7 access to a physician for your children, virtual doctor visits, along with dental and vision plans to keep you and your family healthy. 

  • Wellness Reimbursement Programs (for eligible candidates): Take care of yourself with reimbursements for gym memberships, Weight Watchers, registered dietician services, and the Mindset App. 

  • Financial Wellness & Protection: Secure your financial future with U-Haul Federal Credit Union membership, Dave Ramsey’s SmartDollar Program, tuition reimbursement, plus MetLife auto, home, and life insurance, LifeLock identity theft protection, and business travel insurance. 

  • Plans for Your Future: Build wealth with our Employee Stock Ownership Plan (ESOP) and take advantage of our 401 (k) savings plan for a comfortable retirement. 

 

Job Requirements: 

  • Must be able to commit to and work 40 hours per week between 12:30 PM – 9:00 PM, Arizona time. Priority given to Candidates available Wednesday, Friday, Saturday, and Sunday. 

  • Must be able to work at least one 8-hour shift on a weekend day per week, with priority given to Candidates able to work both weekend days.  

  • Availability to work on holidays is required to provide continuous support for customers year-round. On these holidays, you may be asked to adjust your schedule beyond your usual availability to meet business needs. 

 

Initial Education/Training: 

Our paid, dynamic three-week training program is designed to quickly build on your existing skills and prepare you to independently assist U-Haul customers. The program combines instructor-led discussions, role-playing, interactive games, simulations, videos, and e-learning modules through U-Haul University. Our instructors, who bring real-world experience from the front lines, will guide and support you every step of the way, ensuring you’re ready to confidently handle customer calls starting in your first week. 

 

Minimum Experience: 

  • One year Customer Service or Sales experience in a retail setting/environment.  

  • Exceptional interpersonal and communication skills, with a clear, articulate speaking voice, strong verbal communication, and a keen ability to actively listen.  

  • Proven ability to prioritize tasks, manage multiple responsibilities simultaneously, and efficiently navigate various business software applications.  

  • Completion of a job-related assessment is required for consideration. 

 

Work From Home Requirements: 

  • All work duties, including initial education, must be performed from your home address in a private, quiet workspace.  

  • Child-care and/or dependent arrangements must be made as if you were working in-person in an office environment. This position does not allow flexibility to be on-call care for others during work hours, either.  

  • A personal home computer that meets the technical requirements (listed below) is necessary for both the application process and for performing job duties. 

 

Technical Requirements: 

Computer requirements and internet speeds will be verified upon interview, if hired, and if ever experiencing difficulty/interruption. Additional requirements may apply. 

 

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1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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