Customer Support Team Member ID-12933

We have full-time openings available immediately in our Customer Support department for career-focused individuals with incredible people skills. We provide equal opportunities and full training to all of our employees regardless of their prior experiences and education. This position is not any old entry-level opening - this is a career opportunity designed to expand your knowledge and professional growth in sales, client-facing, and customer support. Our top tier clients admire the personalized approach we deliver to each and every customer. 

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What's In It For You?

  • Job Security and Stability (Essential Business)
  • Holidays and Sundays Off
  • High Income Potential
  • No More Late Nights 
  • Full-Time Hours Available
  • Motivating Work Culture
  • Limitless Growth Potential

Our primary focus is on maintaining a diverse, collaborative, and fun work culture for our team. As part of our dynamic team, you'll play a pivotal role in assisting with the execution of customer acquisition campaigns. You'll work with a team of talented individuals focused on generating new business, delivering an exceptional customer support experience, and building long-term relationships with new and existing clientele. Through our unique and personalized approach, we have provided our clients tremendous results and an increased market share.   

Each opening is entry level, which means NO EXPERIENCE IS REQUIRED. 

We look for these major qualities in a candidate:

  • Exceptional people skills
  • Professionalism and reliability
  • Eagerness to learn and grow 
  • Upbeat, positive outlook
  • Unmatched work ethic and self-starter attitude
  • Ability to close a sale and upsell products 
  • Great with negotiation and public speaking

We provide personalized training tailored to each individual's learning abilities. We also offer internal promotions based on personal performance and achievement, NOT seniority. If you're ready to move on from being on call, having a new schedule every week, living off tips, limited growth, or spending holidays away from your family, then we can be your answer!

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...