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Benefits Partner-Remote Eligible ID-12790

Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.

Smartsheet is looking for a Benefit Partner who loves getting into data and helping set up internal customers for success with their benefits. We are a growing HR team in a high-growth Software as a Service (SaaS) company. In this role, you would be responsible for assisting with the administration of benefits and retirement programs, including medical, dental, vision, life and disability insurance, and 401(k) plans. 

This is a remote eligible position and you may work remotely from anywhere in the US where Smartsheet is registered.

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You Will:

  • Lead benefit programs, including but not limited to administering our 401(k) plan, flexible spending and reimbursement accounts, and life insurance
  • Manage international benefit offerings in APAC (Australia and Japan) and Costa Rica including compliance and administration
  • Perform frequent audits of benefits-related data, identifying process breakdowns and ensure the accuracy of the HRIS (Workday) and other vendor systems
  • Manage employee inquiries regarding benefits enrollments, changes, escalations, and general questions while providing a positive customer service experience
  • Support relationships with vendors and brokers, including new and existing service agreements in partnership with internal Procurement and Legal teams
  • Drive consistent project management support for annual benefit activities such as open enrollment, renewals, and plan audits; as well as cross functional programs 
  • Report on utilization, cost, and other notable trends for varying levels of leadership
  • Analyze market trends and compare to our current offerings to ensure we remain competitive
  • Partner with internal HR Operations, Payroll, and People Analytics teams ensuring benefits administration is delivered consistently

You Have:

  • Bachelor’s degree in Psychology, Human Resources, Business Administration or related field or equivalent years of relatable Human Resources experience 
  • 3+ years of comparable benefit experience with an emphasis 401k administration and auditing
  • Experience using Google for Work, Smartsheet, and Workday preferred
  • Experience with Costa Rican and Australian benefits is a plus
  • Strong attention to detail and accuracy for excellent organization of audits and overall data management
  • Experience working on confidential programs with access to sensitive information
  • Exceptional written and oral communication skills, including formal presentations to different levels of leadership
  • Capacity to be flexible and adapt quickly to shifting priorities as well as experience working cross functionally and collaborating with internal and external stakeholders
  • Ability to work independently and apply analytical and problem solving skills to deliver excellent results

Perks & Benefits:

  • HSA, 100% employer-paid premiums, or buy-up medical/vision and dental coverage options for full-time employees
  • Equity - Restricted Stock Units (RSUs) with all offers
  • Lucrative Employee Stock Purchase Program (15% discount)
  • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
  • Monthly stipend to support your work and productivity
  • Flexible Time Away Program, plus Incidental Sick Leave
  • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
  • US employees receive 12 paid holidays per year
  • Up to 24 weeks of Parental Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to LinkedIn Learning online courses
  • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
  • Teleworking options from any registered location in the U.S. (role specific) 
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